We’ve written this policy to be as clear and straightforward as possible, helping you understand what information we collect, how we use it, and what choices you have. While you should read this policy in full, here are the key points:
- We never sell your personal data to anyone. Period.
- We only know what you choose to share through your use of our website.
- We don’t collect information about you from third parties.
- When you use our website, we receive basic technical information like your device type and IP address, even if you’re not logged in.
- You can choose to share more information by creating an account.
- You have full control over your data – opt in/out of communications, update your account details, or delete your account at any time.
- We use your quiz responses and interactions with our platform to determine your planning personality type and improve our understanding of different planning styles.
If you have any questions about this policy, please reach out to us!
1. How We Collect Information
Direct Information You Provide
We collect and store information you share on our website, including:
- Email address.
- Quiz responses and results.
- Comments and interactions.
- Messages to other members.
- Any other information you choose to enter.
If you share personal information about another person on our platform, you must ensure you have their consent for both sharing and processing their data according to this policy.
Purchase Information
When you make a purchase, we collect:
- Payment and tax information.
- Contact and delivery details.
- Transaction records.
Technical Information
We automatically collect certain technical data when you use our website:
- IP address.
- Browser type and version.
- Device information.
- Usage patterns and page views.
Cookies
Our website requires cookies for core functionality like:
- Maintaining login status.
- Storing quiz results.
- Saving website preferences.
We use both session and persistent cookies. Persistent cookies remain on your device until deleted or they expire.
We use Google Analytics to analyze website usage. This service uses cookies to collect technical data about your behavior and device. You can opt out of Google Analytics tracking at any time.
Most browsers allow you to reject cookies, but this may impact website functionality.
2. How We Use Your Information
Essential Services
- We use your information to:
- Deliver your personality quiz results.
- Send account-related messages.
- Process payments and orders.
- Provide personalized content.
- Facilitate member connections.
- Respond to questions and issues.
Legitimate Interests
- We use your information to:
- Improve our website and services.
- Conduct research on planning personalities.
- Maintain security.
- Prevent fraud.
- Ensure compliance with our terms.
- Protect user safety.
With Your Consent
We’ll only use your information with explicit consent to:
- Send newsletters.
- Process special category data (if applicable).
- Conduct specific research (where data will be anonymized).
You can withdraw consent at any time.
3. Information Sharing and Transfer
We work with select service providers to operate our website and may transfer data outside the UK/EEA. We ensure appropriate safeguards are in place for international transfers.
Our service providers include:
- Email delivery services.
- Payment processors.
- Analytics providers.
- Customer support tools.
- Team communication platforms.
We only share the minimum necessary information and require providers to protect your data.
4. Your Data Control Rights
Through your account settings, you can:
- Update your email address.
- Edit your profile details.
- Manage notification preferences.
- Download your data.
- Delete your account.
If you delete your account, we’ll anonymize your personal data but retain:
- Comments and interactions.
- Quiz responses (anonymized).
- Security logs.
- Research data (anonymized).
5. Data Retention
We retain your information only as long as necessary:
- Account details: Until deletion.
- Payment records: 10 years.
- Activity logs: 1 year.
- Quiz results: Unlimited (anonymized).
- Support communications: 2 years.
6. Children’s Privacy
You must be at least 13 years old to use our website. We don’t knowingly collect data from children under 13.
7. Security
We implement reasonable security measures to protect your data:
- Secure, encrypted servers.
- Firewalls and access controls.
- Data encryption in transit.
- Regular security reviews.
While we take precautions, no internet transmission is 100% secure.
8. Your Rights
You have the right to:
- Access your personal data.
- Correct inaccurate data.
- Request data deletion.
- Restrict processing.
- Data portability.
- Object to processing.
- Withdraw consent.
- File a complaint with authorities.
9. Contact Us
Questions about this policy? Contact us at:
guildmaster@goalhero.gg
GoalHero is the data controller for information collected on this website.
10. Updates
We may update this policy periodically. Check this page for the latest version.
Last updated: February 17, 2025
